Refund policy
OmiCare – Return & Refund Policy
We want you to have a smooth shopping experience with OmiCare.
1. Return Eligibility
Due to hygiene and safety reasons, Baby Diapers, Adult Diapers, Sanitary Pads and Baby Wipes are generally non-returnable once the product package has been opened or used.
A return may be considered if:
The product received is damaged.
The wrong product or size was delivered.
The product received is defective or has a manufacturing issue.
The package is visibly damaged at the time of delivery.
2. Return Request
Please contact us within 48 hours of delivery with your order details and clear photos/videos of the product and packaging.
3. Damaged or Wrong Product
If you receive a damaged, defective or incorrect product, please contact us before opening or using the product. After verification, we may provide a replacement or refund, as applicable.
4. Refunds
If a refund is approved, the refund will be processed to the original payment method used for the order. Processing time may depend on the payment provider or bank.
5. Non-Returnable Products
Opened, used, altered or damaged products due to customer handling are not eligible for return or refund.
6. Contact Us
For return or refund-related queries:
OmiCare
WhatsApp: +91 7827554831
Email: Omicare2026@gmail.com
OmiCare — Care for a Brighter Tomorrow.